Terms & Conditions

By using the Personalizationstore.co.in website or by purchasing any Personalization Store gift packs you are bound by the following terms and conditions that are applicable as a contract between you and M/s Paridhi (Personalization Store). 

Refunds and Cancellations:
Personalization Store works with a variety of partners in India and abroad to provide the vast range of items to you. Our policies on refunds, exchange and cancellations are dependent on and restricted by the policies of these partners.

1.  PRODUCTS: All products shipped carry their original manufacturer's warranty as applicable. If you feel the product is defective or incomplete please contact us immediately and we will work out a solution to your satisfaction. Products can be returned within 30 days in case of defects or functional problems. You will need to send these back to us to get credit for the amount paid. Returns are not processed for any products that are tampered with, in used condition, or with damaged packaging etc. Personalized items are not covered under Returns nor credits unless there is transit damage or other defects. 

2.  All personalized goods are made only on order and only for you and with your pictures / theme / name/ slogan / logo / tagline etc. They are not saleable to any other person and once made, we have no commercial value for the same. Any discrepancy or mistake crept into your order on our account shall be made good free of cost.  In case, the material is not repairable or rectifiable, we shall give you a new product free of cost. However, you shall have to return the old material to our store at your cost.

3.  Shipping charges for returns incurred by customers are returned as store credit up to a maximum value of Rs.200

4. In all cases of personalized items, No exchange facility is available and Order once placed cannot be cancelled. In case, of any discrepancy and /Or a situation arises at your end and there is a request for cancellation of the order. The following shall be applicable: If the goods have not been shipped /made, we shall issue a credit note for a fixed period and you can redeem the same for any other goods.

5. Refunds/Credit notes are always made to the person who made the purchase, and if originally purchased by credit or debit card, the refund will be credited by check or to the original card / account. 

6. Shipping charges for returns incurred by customers are returned as store credit up to a maximum value of Rs.200.